Reactive Maintenance in New Forest
Electrical faults don’t keep to office hours, and neither do Knights Electrical & Plumbing. Here, our team of domestic and commercial electricians look to help New Forest residents understand what to do in the case of an electrical emergency, by answering common questions covering reactive maintenance, EICRs, and more.
5 Questions About Electrical Emergencies Answered by Our Experts
Electrical emergencies can strike at any time—at home, in the workplace, or on busy commercial sites across the New Forest. That’s why having a trusted electrician on call is essential.
Knights Electrical & Plumbing is a team of domestic and commercial electricians equipped for any electrical emergency, supported by 24/7 reactive maintenance services, thorough EICR (Electrical Installation Condition Report) testing, and proactive planned preventative maintenance. Dealing with everything from faulty EV chargers to sudden power failures, we’ve built our reputation on keeping clients safe, compliant, and operational when it matters most.
What counts as an electrical emergency?
An electrical emergency is any issue that poses immediate safety risks, causes power loss, or stops business-critical operations. This can include sparking sockets, burning smells, blackouts, faulty EV chargers, or damaged consumer units. Our electricians handle all such urgent scenarios occurring in the New Forest via reliable 24/7 reactive maintenance services.
Do I always need an electrician?
In short, yes. Attempting DIY fixes during an electrical emergency is unsafe. Only a qualified electrician has the training to diagnose faults, carry out urgent electrical repairs, and prevent further damage. This is especially true when it comes to commercial electricians handling complex systems in offices, factories, or retail spaces.
How fast can reactive maintenance resolve issues?
Our team offers 24/7 reactive maintenance, meaning we’re always on standby. Response times across the New Forest are swift, and because we bring over 100 years of combined expertise, we can quickly diagnose faults and complete urgent electrical repair work. This rapid response limits downtime and gets power systems back on track.
Can EICRs prevent emergencies?
Yes—an EICR (Electrical Installation Condition Report) is a powerful preventative tool. By inspecting wiring, circuits, and installations, our electricians uncover hidden risks before they escalate into emergencies. Businesses often tie EICRs into their wider planned preventative maintenance schedules, reducing the chance of reactive repairs later.
Are EV chargers a common source of emergencies?
With the rise of electric vehicles, we’re seeing more callouts linked to EV charger faults. Causes for faults can range from poor installation to tripping circuits. Our commercial electricians carry out installation and maintenance across the New Forest, ensuring EV chargers operate safely, efficiently, and without disrupting your power supply.
Quick Tips to Stay Safe During an Electrical Emergency
If you experience an electrical emergency at home or work, follow these steps until help arrives:
- Switch off the power at the consumer unit if it’s safe to do so
- Keep clear of sparks, smoke, or water near live electrics
- Avoid touching damaged outlets, plugs, or wiring
- Call a qualified electrician immediately for reactive maintenance support
- Do not attempt DIY repairs, especially with EV chargers or commercial systems
How Planned Preventative Maintenance Helps Avoid Emergencies
While reactive maintenance is essential when things go wrong, many emergencies can be prevented through a planned preventative maintenance strategy. Our team conducts routine inspections, system testing, and scheduled EICRs for both domestic and commercial clients across the New Forest.
Planned preventative maintenance services we can provide as your local electrician include:
- Regular safety inspections and compliance checks
- Testing of fire alarms, emergency lighting, and commercial wiring
- Proactive EV charger servicing and updates
- Tailored maintenance plans designed to reduce the risk of future electrical emergency callouts
This structured approach saves money, extends the life of your electrical systems, and gives business owners peace of mind that their properties remain safe and compliant year-round.
Contact Knights Electrical & Plumbing Today
When an electrical emergency strikes, you need more than just a quick fix—you need the reassurance of a qualified, highly experienced electrician. At Knights Electrical & Plumbing, we provide 24/7 reactive maintenance across the New Forest, ensuring both domestic and commercial clients receive urgent electrical repair when they need it most.
Our commercial electricians also specialise in EV charger services, EICR (Electrical Installation Condition Report) testing, and long-term planned preventative maintenance strategies to prevent future disruptions. With Safe Contractor accreditation, NAPIT-qualified staff, and over 100 years of shared experience, you can rely on us to keep your home or business safe, compliant, and powered.
Contact us today on 02832 180365 or 07587 263918 to book an emergency callout or arrange a tailored maintenance plan.